If reviews aren’t appearing on Google, it’s usually due to one of the following reasons:

• Your Google Business Profile connection may have expired and needs to be reconnected - do this through the app. First log out then log back in connecting your google account.
• Google may be reviewing or filtering the review (this is normal and can take time).
• You may have recently changed your Google password — reconnecting may be required.
• The review is internal negative feedback, which is never published.

If syncing still doesn’t happen, reconnect your Google account in the app or reach out through the Contact Us form and we’ll help you fix it.

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